Same problem for me,late last season mine quit. The location is next to impossible to reach either thru a 8' pie plate on the rear deck or the access door left rear. Im thinking they installed all of this hardware then put the upper deck over it (terrible design) for the owners .......and im told to expect to replace ,service semi annualy. I now hand pump the two boxes to remove rain/deck water the finds its way in. The replacement pump is aprox $150, i was quoted 3hrs@$100 to do the labor.
I wonder why they put a macerater pump on a DC but in an Osprey they use a little bait well pump for the same thing?
makes sense,sorta