Mercury outboard tech support is available through MotorGuide Technical Service1or Mercnet2. You can call MotorGuide at (920) 929-5040 M-F: 8AM-5:30PM EST or send them a message using this form1. You can also call Mercnet at 800.556.4327 or email them at mercnet.support@mercmarine.com2. Please have your product serial number ready