Bob,
First, did you actually test the voltmeter on the terminals on the back side, or is that just what the gauge face reads?
Secondly, there is not much you can do to T/S a tach. Make sure all terminations are tight, that you have good voltage on the ignition wire (purple). I believe the sending wire (gray) has around 5.5V when the motor is running.
And I don't think it has anything to do with your "pole" setting, as then your readings would be erratic throughout the tachs range...