Lewis got me a deal on the swim platform that he has. Long story short, I got ready to install it over a month ago and found that the holes in the rail did not match the holes in the platform. Lewis gave me a contact person at Sea Choice. Come to find out that all of the swim platforms like ours had improperly drilled holes in the rails and would not match the platform. Not a biggie, but just made things more labor intensive trying to line everything up and drill new holes.
Anyway, for my troubles Sea Choice sent me a care package with fishing gear valued at around $100.00 for free. Not a bad deal :)
Sounds like good customer service right there!
Way to go Sea Choice!