Classic AquaSport

General Aquasport Forums => Web Site Issues, Good and Bad => Topic started by: Tampa Bay Mike on July 28, 2020, 11:29:21 AM

Title: Error when uploading photos
Post by: Tampa Bay Mike on July 28, 2020, 11:29:21 AM
Is anyone else having trouble uploading images to the gallery? I can get as far as selecting the file but as soon as I hit upload/submit it prepares to process the images and then I get a 500 error.
Title: Re: Error when uploading photos
Post by: RickK on July 28, 2020, 02:09:58 PM
You are uploading, not attaching, correct? I'll give it a try.

Follow Up: Both Capt. Bob and I are having trouble using Mozilla when we go into the Gallery.  The Gallery appears as a list instead of what it usually appears as. I think it has something to do with a Mozilla update.
I use Chrome when I want to go into the gallery.
I just used Chrome and uploaded 2 pics into a test folder in my gallery
(http://www.classicaquasport.com/gallery/data/905/WP_20180207_15_52_12_Pro.jpg) (http://www.classicaquasport.com/gallery/showphoto.php?photo=20520&title=wp-20180207-15-52-12-pro&cat=905)

(http://www.classicaquasport.com/gallery/data/905/WP_20180207_15_28_48_Pro.jpg) (http://www.classicaquasport.com/gallery/showphoto.php?photo=20519&title=wp-20180207-15-28-48-pro&cat=905)
Title: Re: Error when uploading photos
Post by: Tampa Bay Mike on July 28, 2020, 05:14:19 PM
Yeah, uploading to the gallery like I always do. I actually use Chrome on my phone (android) 99.9% of the time so it's always looked a little off when uploading pics being that it's displaying the page on mobile. I logged in on my laptop and tried in Chrome and it didn't work either. I can go in, choose photo, navigate and select it from the file explorer, and then as soon as I click on upload/submit I get redirected to the page that says it's processing for half a second before it stops and gives me:

This page isn’t workingwww.classicaquasport.com is currently unable to handle this request.
HTTP ERROR 500

 :confused1:
Title: Re: Error when uploading photos
Post by: Capt. Bob on July 28, 2020, 10:19:27 PM
Something is not right.
I'm a Firefox guy and I tried Edge. Both give the same results. :shrug:
Title: Re: Error when uploading photos
Post by: RickK on July 29, 2020, 06:43:45 AM
I am not sure what to say. I tried again this morning using Chrome
(http://www.classicaquasport.com/gallery/data/905/WP_20180207_15_29_55_Pro.jpg) (http://www.classicaquasport.com/gallery/showphoto.php?photo=20521&title=wp-20180207-15-29-55-pro&cat=905)
Title: Re: Error when uploading photos
Post by: RickK on July 29, 2020, 06:50:54 AM
Then I tried with Edge
(http://www.classicaquasport.com/gallery/data/905/WP_20180207_15_43_55_Pro.jpg) (http://www.classicaquasport.com/gallery/showphoto.php?photo=20522&title=wp-20180207-15-43-55-pro&cat=905)
Title: Re: Error when uploading photos
Post by: Capt. Bob on July 29, 2020, 12:23:50 PM
Working with Firefox at this time.
Title: Re: Error when uploading photos
Post by: RickK on July 29, 2020, 12:31:26 PM
Are you still seeing the gallery as a list, like I am, using Firefox?
Title: Re: Error when uploading photos
Post by: Capt. Bob on July 30, 2020, 07:47:25 AM
Good morning Rick,
I'm currently logged on (7:43am) with Firefox on my office laptop and the Gallery is a positive function. I switch to MS Edge, on the same machine and I get the infamous "outline.  I also get the outline on my MS Surface Pro. Lastly, I'm getting the outline on my Android running Firefox.

Something is still amiss. :ScrChin:

PS...TBM, you're not alone.
Title: Re: Error when uploading photos
Post by: Capt. Bob on July 30, 2020, 07:53:22 AM
OK,
I uploaded and posted with no problem using FF and the Gallery looking normal.

(http://www.classicaquasport.com/gallery/data/500/ROM_IV_in_slip_2_.jpg) (http://www.classicaquasport.com/gallery/showphoto.php?photo=20524&title=rom-iv-in-slip-2&cat=500)

When I switch to MS Edge, it switches to the outline and I can't seem to load pics???????

Title: Re: Error when uploading photos
Post by: RickK on July 30, 2020, 01:21:53 PM
I don't try to upload if the Gallery looks  like a list instead of normal. So I haven't tried with FF.
I'll reach out to the host and see what he thinks.
Title: Re: Error when uploading photos
Post by: Tampa Bay Mike on July 30, 2020, 03:20:20 PM
Thanks for looking at it guys. My guess is it's something on their end. Hopefully they will get it working because I'm helping my buddy tear into his boat and was going to post some pics for him.
Title: Re: Error when uploading photos
Post by: Avish on July 30, 2020, 11:03:05 PM
Hi all, hope you're doing well and staying safe! It seems that there might have been some lingering SSL issues where it was still trying to utilize the non-secure URL. I cleaned these up and everything should be running smoother now! There shouldn't be any display nor uploading issues now - thanks!
Title: Re: Error when uploading photos
Post by: Tampa Bay Mike on July 31, 2020, 11:42:48 AM
It's still not working for me. Looks like I have 6 pictures in my queue to be uploaded but I get the same error if I click on the queue or try to upload a new one.
Title: Re: Error when uploading photos
Post by: RickK on July 31, 2020, 04:23:36 PM
Mike I tried with FF and I can see the gallery normally now but couldn't upload.  Switched to Edge and it worked fine
(https://classicaquasport.com/gallery/data/905/WP_20180207_15_29_44_Pro1.jpg) (https://classicaquasport.com/gallery/showphoto.php?photo=20527&title=wp-20180207-15-29-44-pro1&cat=905)

I'll try FF again and chrome
Title: Re: Error when uploading photos
Post by: RickK on July 31, 2020, 04:31:49 PM
I re-tried FF and it worked.
(https://classicaquasport.com/gallery/data/905/WP_20180207_15_30_25_Pro.jpg) (https://classicaquasport.com/gallery/showphoto.php?photo=20528&title=wp-20180207-15-30-25-pro&cat=905)

Next is Chrome. Everything went fine also.
(https://classicaquasport.com/gallery/data/905/WP_20180207_15_30_30_Pro.jpg) (https://classicaquasport.com/gallery/showphoto.php?photo=20529&title=wp-20180207-15-30-30-pro&cat=905)

We had to redirect some links that were routed to http:// but newer browsers don't load a site that is not https://.  So I'm thinking you need to hard reboot your devices.  Your phone, take the battery out and then put it back in, laptop; shut down and fire back up.
Title: Re: Error when uploading photos
Post by: Tampa Bay Mike on August 03, 2020, 10:28:20 AM
Well guys, I'm just not sure what else to do at this point. I have tried restarting my phone and laptop, clearing cache on both, restarting my router, downloading Edge and Firefox and trying there, asking pretty please, and I keep getting hung up at the same place. All I can see is that I am getting stuck here: https://classicaquasport.com/gallery/bulkupload.php?ppaction=addphotos&do=preview&defcat=500 

It looks like I have about 10 uploads in my queue now from trying. Is there a way to clear those out so I can try some more? I know we can normally only upload four or five pics at a time so maybe that is part of it?
Title: Re: Error when uploading photos
Post by: RickK on August 03, 2020, 08:00:04 PM
I'll ask Avish.
Title: Re: Error when uploading photos
Post by: Tampa Bay Mike on August 03, 2020, 09:04:02 PM
Thanks Rick
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